Connect all communications to your contacts. Know what is going on with what customer and who is touching your customer.
Voice over IP VOIP Services
Cisco
Enterprise Quality – Feature Rich.
Cisco is ensuring businesses reach their full communication potential and stay competitive, with the most advanced capabilities in today’s changing market climate. With easy to use business communication technology tools that support mobility, messaging, conferencing and presence management.
Cisco’s most innovative tools are enhanced by our hosted enterprise IP telephony solution.
Skype for Business
There is a better way to communicate.
Skype for Business consolidates business communications tools into a single, easy-to- use application. Skype for Business desktop and a mobile conferencing solutions streamline interactions with employees and customers across the globe!
Google Connect
Powered by gUnify, Straightforward delivers a robust UC experience for organizations using Google Apps for email, contacts, chat, documents and more. Through this plug-in, the Evolve IP hosted IP Phone System fully integrates with Google Apps, providing integrated presence, click-to-dial contacts, call logging, call history, CRM and more. Click Here for more information
Unified Communication Features
Integration
Our enterprise voice solution offers Salesforce intergration, Outlook integration, as well as integration with other critical applications.
Instant Messaging & Presence (IM&P)
With integrated phone state and calendar, Business class Instant Messaging & Presence (IM & P) enables users to exchange information and see colleagues’ availability in real time, Includes multi-party chats and file sharing with the security and logging required for adherence to corporate policies.
Mobile Apps
Extend business services to your end-users’ smartphones or tablets. Users can make and receive business calls – including video calls – via IOS and Android mobile devices using their business phone number. IM&P, feature control and call settings (find me, follow me, forwarding, etc.) corporate directory, call history and chat history are all accessible.
Video Calling
Easy, face-to-face interactions with colleagues in any location via video-enabled HD Voice desk phone, Windows or MAC soft clients, or mobile on both the iOS and Android device.
Work in the email platform of your choice, integrated with your hosted Phone System and Unified Messaging. Evolve IP offers Gmail, Microsoft Exchange and Outlook integration with your other applications for a complete UC experience. You will benefit from Unified Messaging for just one inbox as the repository for all messages (email, voicemail and fax); click-to-dial from your email application; phone presence information displayed; and more.
Audio & Web Conferencing:
Virtual meetings just got better! On demand audio and web conferencing solution enhances the features of the Evolved Office IP phone system with real-time audio and screen sharing capabilities. Evolved Office users have the ability to schedule and record audio conferencing for hundreds of participants to collaborate real-time while viewing the presenter’s screen.
Desktop Sharing
Collaborate with your colleagues regardless of location by sharing your screen via your preferred web browser. Your desktop can be shared with internal colleagues or users outside your organization and with multiple users at one time. You can also share files with the click of a mouse and maintain video calling and chat during desktop share.
Desk Phones & Soft Phones
HD Voice Desk phones or softphones with audio and video capability allows users to place calls anytime, anywhere. One number reaches you wherever you are, on any device, and you can start a call on your desk phone and seamlessly move the call to your mobile device. You can quickly place or transfer calls through click-to-dial capabilities.
Benefits of a UCaaS or Unified Communication Solution
- Easy-to-use applications in your preferred environment (Google, Microsoft, or Apple).
- Unified messaging solution that allows for instantaneous information exchange, immediate decision making, and improved organizational responsiveness – resulting in enhanced productivity.
- Access UC features from any location with any device via easily-managed mobile applications that span the iOS and Android platforms.
- Online collaboration and communication enablement for remote workers and road warriors.
- Leveraging the world-class Evolve IP hosted voice platform for business continuity and application availability.
- Management of users via the award-winning OSSmosis portal.
- Reduce or eliminate annual licensing agreements and / or hardware.
- Improve compliance and professionalism by providing business class instant messaging and video chatting security and logging in adherence to corporate policies.